Strategic content and community creation

Technology Futurist Crystal Washington is back to discuss what we’ve learning in the past 15 months of mostly virtual events and what is possible as we return to in-person events and hybrid meetings. She also shares a framework for strategic foresight to decide the path forward to develop ways to connect again. At 14:08 Thom and Eliz surprise Crystal with the Conference Hero Award!

Do you know a Conference Hero?

Please nominate anyone who serves the event industry who has gone above and beyond: event professionals, speakers, vendors, hotels, CVBs… it all counts! Submit your nomination at

Catch the Conference Talk Show most Monday mornings at 11 am CT live on Facebook or watch all of our episodes on our YouTube Channel. We interview meeting industry professionals and share what’s effective and ground-breaking in virtual and hybrid meetings.


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